| MagSuite.com Unveils Open-Source On-Demand ERP/CRM suite and MagApp ...
Web-services.MagApp outperforms its closest competition in the ease of development and hosting.More details, including a Service Agreement, and a test drive can be found at the magsuite.com website.About the companyMagSuite Inc. is registered in Delaware, USA. Company's principal place of business is San Francisco, California. The company was founded in year 2002 by specialists with 7 years experience in the business of developing, marketing, sales & support of customer relationship management (CRM), inventory control, accounting systems for small business, medium business, large corporations, government organizations.Primary business of MagSuite Inc. is the development, sales, and support of magsuite.com open-source on-demand CRM / accounting / inventory control suite along with the MagApp application platform which allows creating and hosting vertical solutions and customizations.### .
Glitnir Bank Selects Siperian to Provide Unified Customer and Product ...
SAN MATEO, Calif. and REYKJAVIK, Iceland, Jan. 11 /PRNewswire/ -- Siperian, Inc. -- developers of a leading master data management (MDM) platform and Glitnir -- a mid-market global corporate and investment bank with retail and commercial banking services -- today announced that Glitnir has selected Siperian MDM Hub to create an integrated, unified view of customers, products and relationships. Siperian's master data management platform will be used across lines of business and front and back office systems. Glitnir's approach will consolidate business applications, data warehouses and master data management into a single, enterprise architecture. "In order to maintain our position in the global markets, we need to enhance our understanding of our customer relationships and the financial products they buy," said Pall Kolka Isberg, Managing Director Shared Services Office at Glitnir.
Checklist for a BPO career
Customer relationship management (CRM)/Information Technology enabled services (ITES) companies are eagerly looking for people who have good communication skills in English language, basic numerical capabilities and the right attitude. Companies are willing to train people at all levels, including entry levels. Considering the way the industry has grown, there are also specialised courses that help a candidate get past the recruitment process and tests. When it comes to hiring/recruiting, the parameters that one needs to check for are communication, influencing skills, relationship building, customer focus, information handling, self motivation/responsibility, resilience, change orientation, attention to detail, teamwork, problem solving ability, flexibility, organisational understanding, computer skills, logic and reasoning, comprehension, grasping and retention.
Oracle Offers Database Customers Access to Satellite and Aerial ...
LONGMONT, Colo., Oct. 18 /PRNewswire/ -- DigitalGlobe, the provider of the world's highest-resolution imagery and geospatial information products, today announced that Oracle and DigitalGlobe will offer satellite imagery to Oracle(R) Database 11g customers. Sample imagery of the city of San Francisco is now available and is downloadable through the Oracle Technology Network (OTN) at http://www.oracle.com/technology/products/spatial/htdocs/spatial_partners_down loads.html#data (Please copy and paste this link into your browser to access this site). "In today's global business environment, we are seeing a dramatic increase in demand for Earth imagery and spatial technology in business applications," said James Steiner, senior director, server technologies, Oracle. "Our relationship with DigitalGlobe will enable our end-users to incorporate spatial data and positional information from the world's highest-resolution satellite and aerial imagery into mission-critical applications and decision support systems used by Oracle's customers in commercial, public sector and regulated industries." Oracle Database 11g delivers the next generation of enterprise information management, helping customers tackle the demands of rapid data growth, changing environments, and the need to deliver higher quality of services while reducing and controlling IT costs.
SAP Launches Corporate-to-Bank Connectivity Service Offering for Banks
BOSTON, Oct. 1 /PRNewswire-FirstCall/ -- SAP AG (NYSE: SAP) today announced a new service offering for banks to help them prepare for and take advantage of the latest technological advances in corporate-to-bank connectivity. The SAP consulting package outlines the benefits of standards-based, real-time corporate-to-bank connectivity in reducing costs and IT complexity while increasing wallet share and enhancing customer satisfaction. The announcement was made at Sibos, the world's premier financial services event, being held in Boston, October 1-5. The go-to-market service offering will be complementary to the SAP(R) Bank Relationship Management application and SAP Integration Package for SWIFT, a standardized software solution linking SAP ERP directly to SWIFTNet, the IP-based messaging platform connecting nearly 8,100 financials institutions in 208 countries and territories.
DVLA ups contact centre performance
The Driver and Vehicle Licensing Agency (DVLA) has extended its relationship with networking company Avaya with the purchase of 250,000 of priority call routing software. The implementation is part of an ongoing drive by the DVLA to improve customer services at its HQ in Swansea. Other projects include making car tax payable online and over the phone using interactive voice response. silicon.com Public Sector Get the latest public sector news straight to your inbox. Sign up for the PS newsletter today! The new Avaya Call Management software builds on the DVLA's existing call handling system which supports its 700 agents, dealing with 25 million calls per year. It allows the system to identify priority callers, such as callers using a premium rate service and internal transfers to the contact centre.
Logos Bible Software Converts to Microsoft Dynamics CRM to Integrate ...
The company chose Microsoft Dynamics CRM to gain comprehensive new efficiencies not available with its previous CRM system, which required customer service representatives to navigate a number of unconnected databases to retrieve information. With the earlier system, agents had to call customers back because they needed to look for answers to questions in several different places. Microsoft Dynamics CRM technology will allow the service staff to collect all its customer information in one system for fast access. About Madrona Solutions Group Madrona Solutions Group is a Seattle based, Microsoft Gold Certified consulting company founded to help Northwest businesses use technology to boost their productivity and effectiveness. Key practice areas include full lifecycle customer relationship management services, focused on the Microsoft Dynamics CRM product, business intelligence solutions including executive dashboards and scorecards, and technology project management.
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